Terms of Service
When ordering a commission from me, you are automatically agreeing to follow my terms of service. Failure to comply with the terms of service will ensure that you are blacklisted from future commission slots, raffles, adoptables, events, and any future events held.
Please note that I will only start your commission once I have received payment in full.
Payments will only be made through DeviantArt (via commission widget ONLY) or through PayPal (via invoice ONLY)
I accept both USD and DeviantART points ($1 = 100 points)
I reserve the right to refuse service to anyone for any reason.
I reserve the right to decline any commissions that I do not feel comfortable doing.
I maintain the moral rights to place my watermark on any artwork I produce.
I strive to ensure that all customers are 100% happy/satisfied with their commission(s).
I offer private commissions* for those who do not wish for their commission to be uploaded anywhere publicly.
I will always keep a post HERE which displays an up to date commission queue as well as completed commission credentials each year.
When commissioning me please note that I occasionally work with an overlap so there will be wait times. I offer high priority commissions** for customers who do not wish to wait long/need their commission urgently.
Please note that I am a human being, not an art machine. Please be patient with me, sometimes my schedule is unpredictable.
You may ask me for updates on your commission, but please do not constantly pester me.
Harassment of any kind will not be tolerated.
Never be rude and/or hostile towards me or I will send your commission as is without refund (completed or not).
Once I have started your commission there will be no chance for a refund.
Exception: The commission hasn't been started at least 28 days after payment was received
Please do not ask for a refund after your commission has been completed, you will not get one.
You may upload my artwork to certain social media sites if you have credited me properly (AureliaCharmCutiees.deviantart.com OR AureliaCharmCutiees.com)
You may not repost my artwork to any online gallery that does not immediately credit me as the original artist. (such as DeviantART, FurAffinity, etc.)
I do not, under any circumstances give anyone permission to trace, recolor, alter or make bases from my artwork.
Do not claim my artwork as your own and try to make profit from it.
If you would like a print, mug, bag, etc of your completed commission please let me know and I will privately add it to my TeePublic/Redbubble store for you to purchase.
*If you are wanting your commission to be kept private (sent directly to you and not uploaded anywhere) I require an additional 50% of the total commission cost as a privacy fee.
**High priority commissions are considered most important and take superiority over all current commissions, to be dealt with expeditiously. High Priority commissions cost $30 USD per piece which will to be added to the total cost of the commission. High priority commissions have a turnaround time of 12-48 hours. Please note that on extremely rare occasions (days/nights when I am working or out of town) I may have to deny or ask for more time.
Please note that all commissions I produce are my Intellectual Property. I have the right to post your commission wherever I please, both on and outside of dA to promote myself/my art (excluding private commissions). I will always credit the commissioner for their character(s).Terms and conditions are subject to change. Commission prices can change at anytime without warning. Please note that if I have given you a quote for a commission that quote stands for 14 days before becoming void.